Privacy Policy

Effective date: February 22, 2026

Pets in Dreamland (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what we collect, how we use it, and your choices.

Information we collect

We may collect information when you:

  • Place an order (name, email, billing and shipping address, phone number, order details)

  • Contact us (message content and contact information)

  • Browse our site (device and usage data through cookies and similar technologies)

How we use information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and transactional messages

  • Improve our website and products

  • Prevent fraud and protect our store

Sharing information

We share information only as needed to operate the store, including with:

  • Payment processors (to process payments)

  • Fulfillment and shipping partners (to produce and deliver your order)

  • Service providers that help run the website (hosting, security, analytics, email delivery)

We do not sell your personal information.

Cookies and analytics

We use cookies and similar technologies for site functionality, cart features, and performance insights. You can control cookies through your browser settings, but disabling cookies may affect site features.

Your choices

You can request access, correction, or deletion of certain personal information by contacting us at: [YOUR SUPPORT EMAIL]. Some data may be retained for legal, tax, or operational reasons.

Security

We take reasonable measures to protect your information, but no method of transmission or storage is 100 percent secure.

Contact

Questions about privacy can be sent to: [email protected]